Our Services | Complex care | Care at home | Rivendell Care & Support


Rivendell’s team are able to care for a wide variety of needs and have experience in caring for both younger and senior adults. We deliver support for dementia, learning disabilities care, physical disabilities, injury and rehabilitation among many other conditions.We listen to our clients and craft a care plan around their needs – taking in to account their likes, dislikes, daily routine, religious and cultural beliefs so we can provide the care that our clients would like.


  • Shirley broke her arm and needed support for 6 weeks with bathing, getting dressed, housework and preparing meals –  and to her delight we made sure she still managed to play Bridge twice a week!
  • Malcolm has a long term mental health condition and has support for an hour a day to help him deal with his day to day challenges of looking after himself – his family are relieved to know he has clean clothes and a clean and tidy home.  He enjoys interacting with Maria his care worker and looks forward to her visit.
  • Cyril has a serious kidney condition, is 85 years old and lives in warden assisted housing – he feels safe and secure with a daily visit from Rosa who cooks for him in-line with his strict dietary requirements, keeps his flat spic and span and joins him for a daily coffee and biscuits (sugar free) when they talk about their shared  love of classical music.

Care Types

Visiting Care

Visiting homecare offers the care you want, when you need it. It is an alternative to moving into a care home. From as little as one hour a week our carers can help with variety of tasks such as cooking, cleaning, medication and social visits. It is common to have care visits around meal times, for example a breakfast visit, lunch visit and dinner visit.

Visiting Care

Overnight Care

One-to-one nightly care from one of our fully trained carers means someone is there to assist with toilet breaks, administering medication or moving position in bed. Around 1 in 3 adults over 65 who live at home will have at least one fall a year, and about half of these will have more frequent falls. This commonly happens at night when people are disorientated.

Overnight Care

Live In and 24 Hour Care

Knowing that there is someone in the home to assist at all times gives the peace of mind that you or your loved one is not alone. A carer will stay in the property in the day and night and will help with personal hygiene, visits to medical appointments, cooking, cleaning and other household chores.

Live-in and 24 Hour Care

What People Say About Us

Thank you for sending H today. I don’t know how I could have forgotten what a lovely kind, the gentle, caring lady she is. Such a pleasure to have her here again. Best wishes J

Just to say C has worked out really well in the house and everything I requested and showed her has and she is an upbeat person she and M are great with mum as is E.

Thank you. I like the setup of the care plan and the way that everything is laid out very simply and clearly.

Good morning, As you know E came yesterday and we were really impressed.

So nice to meet you both yesterday and I could tell just from your first interaction with my mother that you are a league ahead of the other care team. M was delightful and if all your care team are as lovely my mother is lucky to have such kind staff looking after her.


What We Can Help With

Personal Hygiene

Dressing and preparing for the day
Washing and grooming
All aspects of personal hygiene
Medication assistance
Continence management
Care of pressure sores (under appropriate nursing supervision)
Assisting with the use of aids to daily living/ rehabilitation aids, as required
Helping with rehabilitation and enablement programmes, as prescribed by health and social care professionals


From specific dietary requirements through to personal preferences we will liaise with health professionals and family to ensure all needs are met:
We can help with meal planning and preparation and ensure there is a dietary care plan in place
Assisting with snacks and meals according to the client’s preferences
Assisting with feeding due to disability


We recognise that having a clean and tidy home is very important to all of our clients and their families.

Dusting and vacuuming
Cleaning the bathroom and kitchen
Changing the bed linen and towels
Laundry and ironing
Cleaning floors


It can feel very isolating being at home on your own for long periods of time. Companionship cannot be under-estimated in maintaining alertness, engagement and general well-being. Our carers can be available to support contact with family and friends; engage in a hobby in or away from the home or join in with community activities. We can help support scheduled appointments e.g. doctor, hospital, district nurse, plumber, gasman, cinema, theatre, social visits and more.

Shopping & Errands

Your carer will be able to go to the supermarket to buy food and pick up dry cleaning etc
Go shopping for the weekly groceries on behalf of the user or accompany them to the supermarket or local shops
We can provide an internet enabled device and shop on-line with them from the comfort of their own home

Keeping A Daily Routine

Helping to get ready
Organising the day
Reminding to take medication
Assisting with any medical or social visits
Getting ready for bed

Book a Home Care Assessment

If you would like to find out more information about our services then, please get in touch with us today. Rivendell Care & Support is committed to providing the very best home care in North West London. You can get in touch with us by using our contact form, by emailing us at: info@rivendellcare.co.uk or by calling us on 0208 434 7380, and a helpful member of our team will be happy to assist.

Contact us today on 020 8434 7380

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