About Us - Rivendell Homecare & Support

 A Little Bit About Us

Rivendell Homecare & Support is  committed to providing the very best level of service at every touch point. We provide peace of mind and a genuine interest in the well-being and happiness of our clients. We work with adults over the age of 18.

With our Head Office in Hendon we serve Greater London for Domiciliary Care and offer a Nationwide service for Live-In Care.

We currently have care workers who in addition to a good command of English speak French, German, Russian, Spanish, Filipino, Romanian and Bulgarian. They are trained by us to the very highest standards and are recruited on the basis of their passion for what they do.

Trusted Care

  • Rivendell Homecare are registered with the CQC (Care Quality Commission), the regulatory body that inspects and reviews all adult social care services in England
  • Rivendell Homecare has strict recruitment procedures to ensure all employees maintain our values and standards of care. All staff have completed enhanced CRB/DBS (criminal record checks) and thorough interviews to ensure potential employees are of good character, qualified to care and have great personalities.
  • Rivendell Homecare carry Public Liability insurance (£10million)
  • Rivendell work with the NHS and Age UK
  • Rivendell follow guidelines set by the United Kingdom Home Care Association

The Team

The Rivendell Homecare & Support team know that our care workers are the heartbeat of everything we do and looking after them is equally as important as looking after our clients.

  • All care is provided by a small team of named care workers
  • We ensure that all care workers are fully trained and confident

Meet The Director

How did you get into the care industry?
I have always dreamt of working in a socially rewarding field. One day when I visited my grandparents I witnessed my grandfather howling with laughter and joking around with his carer. I was so surprised to see my grandpa having a great time, he was very quiet due to his Dementia and usually only opened up to very few people. This experience was a great influence on my decision in starting a care agency.

How do you choose your care staff?
I always do the ‘grandpa test’….would I let this person look after one of my family members?

What are the joys of the job?
I get satisfaction from witnessing my clients feel at ease and experience the best quality of life – there’s nothing like knowing Rivendell has made a positive impact for our clients.

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